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How Richmond Fire-Rescue Helps
From responding when seconds matter to helping our community prepare before an emergency happens, Richmond Fire-Rescue is here when you need us. Choose a topic below to learn more.
Emergency Help
When to Call 9-1-1
Know when a situation requires immediate emergency assistance, when to use a non-emergency service and what to expect after you make the call.
Know When to Call →
Our Response
What We Respond To
Fire-Rescue responds to far more than fires. Explore the types of incidents, emergencies and community situations our crews are trained and equipped to handle.
Explore Our Response →
Be Ready
Emergency Preparedness
Learn about Richmond’s risks, make a household emergency plan, build your emergency kit and know where to find trusted information when an emergency occurs.
Get Prepared →
More Richmond Fire-Rescue Services
Explore prevention, education and community safety resources.