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Stay Informed

Know Where to Turn When Information Matters

During an emergency, conditions can change quickly. Use official sources for instructions and updates, and continue monitoring television, radio and trusted online channels as new information becomes available.

Richmond BC Alert Make sure emergency notifications from the City of Richmond can reach you directly. Richmond BC Alert Information →

Links for Everyone to Everything

Trusted sources during an emergency including City of Richmond, EmergencyInfoBC, BC Wildfire Service, DriveBC and PreparedBC
Trusted Emergency Information Use these official sources for current information, alerts and emergency updates.
EmergencyInfoBC
BC Wildfire Service

9-1-1 in a Disaster

Emergency communications call taker assisting a 9-1-1 caller
Emergency Communications

9-1-1 in a Disaster

A major emergency such as an earthquake can put heavy demand on telephone networks and 9-1-1 services. Keeping unnecessary calls off the system helps emergency calls get through.

01
Call Only for a Serious Emergency Use 9-1-1 when police, fire or medical help is required immediately.
02
If the Network Is Busy If you hear a busy signal, hang up and try again. If you receive a recorded announcement, stay on the line and wait for a call-taker.
03
Do Not Call for Information Do not use 9-1-1 for general disaster updates, weather, power outages or municipal information. Use official information sources instead.
Help Keep 9-1-1 Available After a major disaster, avoid unnecessary phone calls and continue monitoring official websites, radio and television for instructions and updates.