During an emergency, the City will provide updates using as many methods as possible, to reach the widest audience possible. In addition to the City website, below are trusted sources to follow on social media. Additionally, be sure to monitor television and radio stations for further information. To receive emergency alerts directly from the City, sign up for Richmond BC Alert.
@EmergencyInfoBC and Emergency Info BC for alerts from the Province
@BCGovFireInfo and BC Forest Fire for wildfire updates
@DriveBC and DriveBC.ca for road conditions
@PreparedBC and PreparedBC Facebook for preparedness information
Although there are many redundancies built into telephone networks, a major disaster such as an earthquake could impact service, including inability for calls to get through to 9-1-1.
One of the most important ways people can support emergency services after an emergency is to stay off phones and keep congestion to a minimum. Here’s how you can help:
- Do not use the telephone immediately unless a life is at stake.
- If you have a serious emergency, dial 9-1-1. If you hear a busy signal, hang up and dial again. If you receive a recorded announcement, stay on the line and wait for a call-taker. Do not hang up. Your call will be answered as soon as possible.
- If you have a serious emergency, dial 9-1-1. If you hear a busy signal, hang up and dial again. If you receive a recorded announcement, stay on the line and wait for a call-taker. Do not hang up. Your call will be answered as soon as possible.
- Do not call 9-1-1 for information or to ask questions about the emergency. Help keep 9-1-1 lines free for those with serious emergencies.
- For more information, visit E-Comm