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Stay Informed
Know Where to Turn When Information Matters
During an emergency, conditions can change quickly. Use official sources for instructions and updates, and continue monitoring television, radio and trusted online channels as new information becomes available.
Richmond BC Alert Make sure emergency notifications from the City of Richmond
can reach you directly. Richmond BC Alert Information →
Trusted Emergency Information Use these official sources for current information,
alerts and emergency updates.
City of Richmond
EmergencyInfoBC
BC Wildfire Service
DriveBC
PreparedBC
Emergency Communications
9-1-1 in a Disaster
A major emergency such as an earthquake can put heavy demand on telephone networks and 9-1-1 services. Keeping unnecessary calls off the system helps emergency calls get through.
01
Call Only for a Serious Emergency Use 9-1-1 when police, fire or medical help is
required immediately.
02
If the Network Is Busy If you hear a busy signal, hang up and try again.
If you receive a recorded announcement, stay on
the line and wait for a call-taker.
03
Do Not Call for Information Do not use 9-1-1 for general disaster updates,
weather, power outages or municipal information.
Use official information sources instead.
Help Keep 9-1-1 Available After a major disaster, avoid unnecessary phone calls and
continue monitoring official websites, radio and television
for instructions and updates.