When an Emergency Happens, Information Matters.
During an emergency, conditions can change quickly. Knowing where to find trusted information can help you make safe decisions for yourself, your family and the people around you.
Stay connected to official sources and make sure emergency information can reach you when it matters most.
Richmond BC Alert
Richmond BC Alert is the City of Richmond’s emergency notification system. Registered users can receive important information and instructions during emergencies affecting the community.
Alerts may include information about:
- Floods, fires and hazardous materials incidents.
- Evacuation orders and emergency instructions.
- Reception centres and locations offering emergency support.
- Other potential threats to public safety or the community.
Choose How Richmond BC Alert Reaches You
Richmond BC Alert is managed through your MyRichmond account. Adding more than one contact method and the Richmond locations that matter to you can help ensure important emergency information reaches you when you need it.
Sign In to MyRichmond
Sign in or create a MyRichmond account, then select Richmond BC Alert from the services available on your dashboard.
Add Multiple Contact Methods
Add the email addresses, phone numbers and SMS numbers where you want to receive emergency notifications.
Add the Places That Matter
Add multiple Richmond locations, such as home or work, to receive alerts targeted to specific areas of the city.
A Richmond BC Alert profile can include up to three email addresses, four phone numbers, two SMS numbers and one TTY number.
Emergency Alert / Alerte d’urgence
Alert Ready
Alert Ready is Canada’s emergency alerting system. It delivers critical and potentially life-saving information through television, radio and compatible wireless devices.
Alert Ready works alongside Richmond BC Alert. Richmond BC Alert provides Richmond-specific notifications, while Alert Ready can deliver urgent emergency messages to people within an affected area.
When an Alert Ready message is issued:
- Stop and read or listen to the alert.
- Follow the instructions provided by the issuing authority.
- Continue monitoring trusted sources for updated information.
You do not create an account or subscribe to Alert Ready.
Wireless emergency alerts can be targeted to a defined geographic area.
Alerts may be distributed through television, radio and compatible wireless devices.
Emergency alerts provide information and instructions intended to help protect public safety.
Pay attention to the message and follow the instructions from emergency officials. Do not rely on social media rumours or unofficial information during an active emergency.